Get in touch

RETURN TO CAREERS PAGE

Commercial Operations Executive

Company: Saville Assessment

Working arrangement: Tue-Thur in New Malden/Mon & Fri remote

Office location: New Malden, SW London

Job type: Full-time, Permanent

Salary: Base Salary: £40,000–£45,000

Apply now
woman surrounded by branded shapes

The role

We are looking for a Commercial Operations Executive to own the day-to-day administration, optimisation, and adoption of HubSpot across the business.

This is a hands-on role at the centre of our commercial engine. You will sit across Marketing, Sales, Client Success, on direct and indirect sales removing operational blockers, improving data quality, and enabling teams to execute more effectively. This role is ideal for someone early in their RevOps or CRM career who wants real ownership, exposure to senior stakeholders, and the opportunity to grow into a future Revenue Operations Manager role.

Key Responsibilities

  • Own the day-to-day administration of HubSpot across all Hubs (Sales, Marketing, Service, Operations)
  • Manage users, permissions & foundational Hubspot set up and training for new starters
  • Mange pipelines, lifecycle stages, custom objects, and properties
  • Act as the first line of support for HubSpot questions and issues across teams
  • Maintain high standards of CRM data hygiene across 40,000 contact records
  • Monitor data accuracy, duplication, and completeness
  • Build and maintain dashboards and reports for Sales, Marketing, Client Success, and Leadership
  • Identify data inconsistencies, recommend & implement practical improvements
  • Build and optimise workflows to support lead routing, lead scoring, deal progression, renewals, and partner activity
  • Support pipeline and forecasting accuracy through clean processes and automation
  • Continuously improve how HubSpot supports Saville’s sales methodology and GTM motion with a key focus on MEDDICC
  • Work closely with Sales, Marketing, and Client Success leaders to translate commercial requirements into HubSpot solutions
  • Support onboarding and training of new users to drive consistent adoption
  • Create and maintain clear user guides, documentation, and best-practice standards around ‘what good looks like’
  • Support integrations with other platforms (e.g. enrichment tools, partner systems, reporting tools)
  • Help ensure smooth data flow and visibility across systems
  • Assist with onboarding new business units, regions, or partners into HubSpot
  • Stay up to date with HubSpot product releases and best practices
  • Stay close to HubSpot AI integrations and recommend ways to make the commercial engine more efficient
  • Complete HubSpot Academy certifications
  • Proactively suggest improvements to tooling, processes, and reporting

Requirements & Key Skills

  • Hands-on experience using HubSpot CRM (Sales Hub and Marketing Hub essential)
  • Experience building or maintaining workflows and basic automation
  • Comfortable working with large datasets and maintaining data quality
  • Experience creating dashboards and reports for commercial teams
  • Strong organisational skills with the ability to manage multiple priorities
  • Clear communicator, able to explain technical concepts to non-technical users
  • A proactive, problem-solving mindset with attention to detail

Ideal Background

  • Bachelor’s degree in Business, Marketing, Data, or a related field
  • 1–3 years’ experience in a commercial operations, CRM, marketing ops, or sales ops role
  • HubSpot certifications (or working toward them)
  • Experience working across Sales, Marketing, and Client Success teams
  • Exposure to a SaaS, B2B, or PE-backed growth environment is a plus
Apply now
saville logo

Working at Saville Assessment

We take the subjective and make it objective, creating solutions that enable better hiring and development decisions, helping people and organizations drive high performance by: 

Providing powerful data that our clients can trust
Promoting fairness and reducing bias
Delivering insights that allow people to thrive

Saville Assessment was founded in 2004 and has grown to become a leader in the talent assessment sector with a large multinational client base, supported by a global network of partners and resellers.  It is renowned for its flagship Wave® personality and aptitude products which set the market standard for predicting workplace performance and potential, officially recognized by the British Psychological Society (BPS) as the most reliable and valid assessment tool in the world. 

It recently launched its next-generation platform – Wave Connect – designed to unlock the power of AI-driven role profiling and insights through intuitive dashboards, delivering relevant data and great outcomes for clients. 

Saville Assessment was acquired by Tenzing Private Equity from WTW plc in H2 2023. 

Apply now

Our culture

The happiness and wellbeing of our people is our priority.  Learn about life at Saville Assessment directly from our team.
Watch videos here

Our values

person with arrows pointing towards them icon

We are

relentlessly client-centric

three hands coming together icon

We are

one winning team

two connecting boxes with a plus in the middle icon

We

strive for simplicity

rocket icon

We are

courageously amibitous

Apply now

Our commitment to Diversity, Equity & Inclusion

Saville Assessment is an Equal Opportunities Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, age, protected veteran status or status as an individual with a disability.

Apply now

We’d love to hear from you! If you are interested in applying, please complete the form below.

If you have any questions about this opportunity or the assessment process please contact us at [email protected].

Applicants must have the right to live and work in the UK.

By applying for a role at Saville Assessment you confirm that you have read the Data Protection Policy and understand how your personal data will be used and stored.

Thank you for contacting us

We are committed to excellent service levels and aim to respond to all enquiries within two business hours.