Technical Recommendations

Technical Recommendations


For the best experience, we recommend downloading the newest version of your preferred browser. We support current and previous versions of all browsers with a reasonable amount of market share, but not beta or development versions.


The optimum display setting will be dependent on the assessment that you are completing and the selected device.

  • For desktop users we recommend 1024 x 768 for all of our products.
  • For tablet use, please ensure the assessment is compatible prior to attempting to complete the assessment.
  • We do not recommend that any assessment is completed on a mobile phone.

Firewalls and Whitelists

  • If you are administering an assessment center, please contact your internal infrastructure team in advance to ensure that is added to your white list.
  • If there are bulk members being sent invitation emails within a single domain, please contact your infrastructure team in advance to add the * as a trusted provider to prevent these emails going into spam.

Internet Access

A reliable internet connection is required and a download bandwidth of 3Mbps or higher is recommended.


JavaScript is a scripting language that works primarily on web pages. Our assessments require that JavaScript is enabled.
How to enable javascript in a web browser?

Adobe Flash Player

A small selection of our aptitude assessments require Adobe Flash Player 10.3 or higher (available free at Adobe).

Please contact us for more information.

Adobe Acrobat Reader

Clients require Adobe Acrobat Reader for reports. The download is available free from Adobe.

Global Storage Minimum 100kb