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Check that you are copying and pasting it correctly. Have you logged in previously and changed the password from the original numerical one?

Contact support at support.manager@savilleassessment.com. Permission will be required from the test administrator for the project and then your test can be reset. You will be able to complete again from the beginning. No previous responses will be saved.

The test results are sent to the trained feedback provider who will contact you to discuss.

Your reports will be sent to the project administrator (qualified user) who can distribute them at their discretion.

Please contact support.manager@savilleassessment.com for a reset.

The project manager will have the deadline. However, if you email support.manager@savilleassessment.com with your details, they will be able to find out for you.

Yes, however the support team will not be available to help with any difficulties outside of these hours.

For the best experience, we recommend downloading the newest version of your preferred browser.

We support current and previous stable versions of all browsers with a reasonable amount of market share, with the exception of Internet Explorer which is no longer supported.

The optimum display setting will be dependent on the assessment that you are completing and the selected device.

For aptitude assessments:

• For desktop users we recommend a minimum screen resolution of 1024 x 768.
• For tablet users, whilst our assessments are compatible with most tablet devices, please ensure your device is compatible and you can read the text clearly prior to attempting to complete the assessment.
• Access is not permitted on mobile phones (with the exception of Swift Comprehension Verbal & Numerical Aptitude, Swift Global Aptitude and the Workplace English Proficiency Tests).

For questionnaires:

• Most mobile phones, tablets and desktops are compatible.
• If you cannot read the instructions clearly please use an alternative device with a larger screen.

A reliable internet connection is required and a download bandwidth of 3Mbps or higher is recommended.

JavaScript is a scripting language that works primarily on web pages. Our assessments require that JavaScript is enabled. How to enable JavaScript in a web browser?

PDF assessment reports can be opened in supported browsers or using PDF reader software. Adobe Acrobat Reader download is available free from Adobe.