Example Site - Frequently Asked Questions(FAQ)

How Can We Help?

If you have an enquiry about one of our assessments, would like to view a product demo, receive an example report or arrange a call back, please use the enquiry form. 

Contact information:

Call us:

Write to us:

Saville Assessment Ltd
CI Tower
1st Floor
St George’s Square
New Malden
Surrey
KT3 4HG
United Kingdom

Registered in England under Company Registration Number 05‍105906.

Registered Address: Watson House, London Road, Reigate, Surrey, RH2 9PQ

Client support

For Client Project Support, including technical support on a live assessment project, please email
[email protected]

If you are a client with a question, or would like to speak to one of our expert consultants, please email Client Service Support on [email protected]

International enquiries

For international enquiries and support, please use the enquiry form on this page and your enquiry will be passed to your local representative.

Are you a candidate?

Please visit our dedicated Candidate Preparation Area. Alternatively, please email [email protected] if you require assistance.

Frequently asked questions

We’re here to help – take a look at our most frequently asked questions below:


Yes, our tests can help streamline your recruitment process – saving you time and money, and improving the quality and performance of those you hire.

Whether you need help filtering candidates for a graduate scheme, or choosing the right candidate for a senior leadership position, our consultants will be happy to discuss your requirements and find the right solution for you.


Yes, our assessments can also help maximize the productivity of your existing workforce, and also help identify staff that are suitable for management and leadership roles.

See the Build section of our website for more information.


Wave is our award-winning personality questionnaire. It is a best-in-class predictor of workplace performance and potential, known for identifying the drivers for success and the recognizing the alignment between work motives and talents – helping you to select the right people for the right roles.


Test times vary depending on the assessment, but typically range from 6 minutes to 40 minutes to complete.


Yes, our tests cover a wide range of industries and roles. We are also able to put together bespoke assessments frameworks tailored to your individual needs. Our consultants will be happy to discuss your requirements.


Yes, you can sample some of the tests available here:
https://www.savilleassessment.com/PracticeTests

Alternatively email [email protected] and we will be happy to send you a sample copy of the report.


Our costs vary depending on the type and volume of tests you require. Please contact us to discuss the best options for you and our pricing structure.


Yes, our portfolio is recognized as setting the ‘global gold standard for psychometric tests’ by the British Psychological Society. All of our training courses are also BPS accredited.


For many of our assessments, training is required to be able to confidently administer tests and interpret the results. We run regular training courses both in-person and virtually – click here to find out more about training.


Heathrow Airport, Fujitsu, Johnson & Johnson, Network Rail, Jaguar Land Rover, Virgin Media, Ricoh and Sainsbury’s, Sun Life Financial, to name just a few!


Yes – our assessments are available in over 35 different languages and we have a global partner network operating in over 80 countries worldwide.

Our team will be happy to discuss the language options available to you. Please use the Find Your Local Partner section above to find partners operating in your region.


You can speak straight to one of our friendly team on 020 8619 9000 between 8.30am-5.30pm Monday to Friday.

Alternatively, you can email us on [email protected] and we will reply as swiftly as we can.


No, we don’t charge you any sign-up, license or maintenance fees.

However, clients are able to purchase their own Oasys platform to set up projects and administer assessments themselves. There is an initial set-up fee for this, and having the platform makes the unit cost of assessments 33% cheaper.

Become a Saville Assessment partner

Are you interested in joining our global network of alliance partners and being an accredited distributor of the Saville Assessment portfolio?

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Our partner network is made up of organizations with a background in industrial and organizational psychology, or professionals with expertise in employee assessment. We are always interested to hear from businesses with a track record of providing assessment services for the selection and development.

By becoming a partner, you will be joining a community of like-minded businesses, working with clients in over 80 countries, providing our assessments in over 35 languages.

Want to join our team?

We are always on the look-out for talented people with the passion and drive to make a difference.

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Thank you for contacting us

We are committed to excellent service levels and aim to respond to all enquiries within two business hours.