Your assessment program, run for you
4.8 out of 5
Average client rating for our service
Two working hours
From request to live project
Seven days a week
Including weekend cover
Saville Assessment client service survey: 118 ratings from 40 Managed Services clients, January to September 2026
When a managed assessment service helps
Five situations where clients hand the running of assessment to us and keep the decisions themselves.
No spare capacity
You have the hiring to do and nobody free to build projects, chase completions and answer candidate emails. We take the running of it off your team, and your team still makes every call.
Candidates need help
Someone has to answer the candidate who cannot open the link, or who needs an adjustment. Our team is that someone, on a named inbox, with a two working hour first response.
A single project
You need a handful of reports for one round of hiring, not a platform and a trained administrator. We run the project for you and there is nothing for your team to learn first.
A high-stakes program
Leadership assessment, a talent audit, an assessment center with fifty candidates and a fixed date. The administration is where these go wrong, and it is the part we do every week.
No delivery team
You want to offer assessment to your own clients without hiring the people to deliver it. We run the projects behind your work, and you stay the adviser in the room.
What we take off your team
Setup and admin
We build the project and run it from there.
Projects set up within two working hours
Multi-rater 360 and role profiling projects
Candidate support
Your candidates email us, not your team.
A named inbox for candidate queries
Cover from 8am to 6pm UK time
Reports and results
Reports to the people who need to read them.
Reports in any language we offer
See how a whole cohort compares
How a project starts
Three steps from your first request to reports landing with the people who asked for them. No training, no setup project, no platform rollout.
Tell us what you need
You send us a request form with the roles, the assessments, the reports you want and who should receive them. If you are not sure which assessment fits, we will tell you before anything is set up.
We build the project
Your project is set up within two working hours of the request arriving during service hours. Candidates are invited, reminders are scheduled, and anything specific to your process is built in at this point.
We run it and report
We answer candidate queries, chase completions and send reports to your named recipients. You get an admin login so you can see where a project stands and pull reports whenever you want them.
Which route suits you
Both routes use the same assessments and the same science.
Run it yourself
Who runs it: your team
Training needed: accreditation required
Candidate queries: your inbox
Reporting: you generate
Have us run it
Who runs it: our team
Training needed: none
Candidate queries: our inbox
Reporting: we deliver
Tell us what you need
Questions we get
The things clients ask before they hand a program over.
It is assessment run on your behalf. Saville sets up the projects, invites and supports the candidates, and delivers the reports, so you get the results of assessment without building a team to administer it. The hiring and development decisions stay with you.
Within two working hours of your request arriving during service hours. Every request gets a first response inside two working hours, which covers questions as well as setup, so you are not waiting on us to start a round of hiring.
Within two working hours. That is our commitment on every request, whether it is a new project, a question about a report or a candidate who cannot get in. Most are answered well inside it.
Monday to Friday, 8am to 6pm UK time, plus 9am to 11am UK time on Saturdays and Sundays. We are closed on UK public holidays. Weekend cover exists because candidates complete assessments at weekends and then need help.
We do. Candidates contact our team directly on a named inbox rather than emailing your recruiters. That covers access problems, adjustments and questions about what happens next, and it is the part clients say they notice most.
Yes. Multi-rater projects are set up the same way, including 360 feedback and role profiling, with rater uploads, reminders, completion tracking and group overviews handled by us. Read more about 360 degree feedback or role success profiling.
Talk to us about your assessment program
Tell us what you need to deliver and where you need support, and we will map the route with you.
Related: assessment at enterprise scale