How can we help?
Our support team can help with anything from technical questions to interpreting results and choosing the right assessments.
Start in the right place
Taking an assessment?
Your candidate area has everything you need, from logging in to practice questions and answers to common questions.
Using our assessments?
The Knowledge Hub has guides, technical documentation and answers to common questions, or our team can help directly.
Delivering our assessments?
Your partner resources are in the Knowledge Hub, and your partner contact is always on hand.
Expert help, whatever the question
Our support team includes psychologists, consultants and technical specialists, so you reach someone who knows the answer.
Psychometric support
Reading a report, planning feedback, or deciding what results mean.
Technical support
Logins, the platform, integrations and anything that isn’t working.
Product advice
Which assessments and reports fit the decision you’re making.
Training and accreditation
Getting qualified, or finding the right course for your team.
Your questions, answered
Can’t see your question? Send us a message and the right person will pick it up.
Your candidate area has everything you need, including how to log in, practice questions and answers to common questions. Your personal login link is in the invitation email you received.
The organization that invited you to take the assessment. They manage your application, and they decide who sees your results and whether you receive feedback. You can read how we handle your data in our privacy policy.
Yes. Our psychometric support team can help you read a report, plan a feedback conversation or work out what the results mean for a decision. Some reports need a qualification to use, and we can point you to the right training if you need it.
Tell us what you’re trying to decide, whether that’s a hire, a development program or a promotion, and we’ll recommend the assessments and reports that fit it.
Send us a message using the form below, telling us what you’re seeing. Our technical team will help you get back in. If you’re a candidate, use the personal link in your invitation email instead, or see your candidate area.
Our Knowledge Hub has guides, technical documentation and answers to common questions for clients and partners. If you can’t find what you need there, send us a message and we’ll help.
Send us a message
Tell us who you are and what you need, and we’ll get it to the right expert.