Skip to content
Search
FINANCIAL SERVICES | DEVELOPMENT & 360

Global Insurance Company

Solution used:
Saville illustration of a hand fitting jigsaw pieces together
Locations
Where they started
A capability scheme, built to outlast the training day

a global insurance company launched a large-scale management capability development scheme, built around a three-day program to energize People Managers to connect and engage with their teams

Managers needed tools and techniques to build engaged, high-performing teams, not just a one-off workshop
The organization wanted the capability to keep spreading after the initial program, without needing external delivery indefinitely
The Challenge

A management program that needed to outlast the training day itself

This global insurance company wanted its People Managers equipped to build engaged, high-performing teams, through a three-day program designed to help them connect and engage with the people they led.

A single training event risked fading once managers went back to their day jobs, so the organization needed a way to turn personal insight into an ongoing capability that managers could keep using, and keep spreading, on their own.

That meant giving each manager a genuine understanding of their own management style, and giving the organization a way to cascade that capability internally rather than relying on external delivery for every team.

What We Did

Personal insight, then the tools to spread it internally

A Wave-based personality assessment, mapped to eight management roles, then handed to the organization’s own people to run.

Three stages

Assess management style

People Managers completed the Wave® Professional Styles personality questionnaire, a 40-minute assessment, and received a Work Roles Report assessing their alignment against eight roles from the Work Roles model.

Develop each manager

Development sessions using each manager’s personal Work Roles report gave insight into their management style, and guidance for working with colleagues who had contrasting styles.

Feedback sessions

Scale it internally

Train-the-trainer sessions upskilled internal leaders to facilitate their own team-building workshops, so managers could run open conversations about strengths, development areas and working styles without ongoing external delivery.

Team effectiveness
Where they got to
Managers running their own workshops

People Managers facilitating team-building conversations themselves, rather than waiting on external delivery

Each manager received unique, targeted development advice on their own management style
Managers ran their own team workshops, improving dynamics and encouraging colleagues to use each other’s strengths
Managers understood the consequences of overplaying their preferred style, not just its strengths
The Results

A capability program that didn’t need us to keep running it

Pairing personal Work Roles insight with train-the-trainer delivery gave this insurance company a management development program that kept working after the initial rollout.

Each manager left the program with a specific, personal understanding of their management style through their Work Roles Report, including where a preferred style could become a liability if overplayed, not just where it was a strength.

Train-the-trainer sessions then handed the capability to the organization’s own internal leaders, who went on to run their own team workshops, spreading the program’s benefit further than a single round of external delivery could reach on its own.

Building manager capability that scales on its own?

We can help you turn personal insight into a program your own people can keep running.

Case studies