Check that you are copying and pasting it correctly. Have you logged in previously and changed the password from the original numerical one?
I started the aptitude test and pressed the ‘Back’ button / tried to come out of the test. I am getting a message suggesting I contact Support as I need to be reset – What do I do?
Contact support at [email protected]. Permission will be required from the test administrator for the project and then your test can be reset. You will be able to complete again from the beginning. No previous responses will be saved.
How can I get my results?
The test results are sent to the trained feedback provider who will contact you to discuss.
Will I receive my report(s)?
Your reports will be sent to the project administrator (qualified user) who can distribute them at their discretion.
I am completing a 360 questionnaire and have marked the ratings the wrong way around. How can I go back to correct?
For the best experience, we recommend downloading the newest version of your preferred browser.
We support current and previous stable versions of all browsers with a reasonable amount of market share, with the exception of Internet Explorer which is no longer supported.
Display
The optimum display setting will be dependent on the assessment that you are completing and the selected device.
For aptitude assessments:
For desktop users we recommend a minimum screen resolution of 1024 x 768.
For tablet users, whilst our assessments are compatible with most tablet devices, please ensure your device is compatible and you can read the text clearly prior to attempting to complete the assessment.
Access is not permitted on mobile phones (with the exception of Swift Comprehension Verbal & Numerical Aptitude, Swift Global Aptitude and the Workplace English Proficiency Tests).
For questionnaires:
Most mobile phones, tablets and desktops are compatible.
If you cannot read the instructions clearly please use an alternative device with a larger screen.
Internet Access
A reliable internet connection is required and a download bandwidth of 3Mbps or higher is recommended.
